SHIPPING POLICY

Thank you for shopping with LogosGear. We appreciate your business and work to ensure that your order is processed and shipped as quickly and reliably as possible.

Free Shipping

LogosGear offers FREE standard shipping on all U.S. orders.

There is no minimum purchase required for standard U.S. shipping unless otherwise stated during a special promotion.

Processing Times

Orders are typically processed within 1–3 business days.

Processing times do not include weekends or holidays. During periods of high order volume, promotions, or holidays, processing may take slightly longer.

Once your order has been fulfilled and transferred to the shipping carrier, you will receive a shipping confirmation email with tracking information.

Shipping & Delivery Times

Standard shipping within the United States typically takes approximately 3–7 business days after fulfillment.

Please remember that processing time and shipping/transit time are separate.

Delivery times are estimates and are not guaranteed. Carrier delays, severe weather, holiday shipping volumes, transportation disruptions, or other circumstances beyond our control may affect delivery times.

Shipping Carriers

LogosGear may use USPS, UPS, FedEx, DHL, or other approved shipping providers depending on the destination and the most appropriate shipping service for the order.

Tracking Your Order

Once your order ships, you will receive an email containing your tracking number.

Please allow up to 24–48 hours after receiving your shipping confirmation for tracking information to update in the carrier's system.

Delivery Delays

Once a package has been accepted by the shipping carrier, delivery timing is generally controlled by the carrier.

LogosGear is not responsible for carrier delays that are outside of our control. However, if you experience an unusual delivery problem, please contact our Customer Service team and we will do our best to assist you.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing your purchase. LogosGear cannot guarantee that an address can be changed after an order has entered fulfillment or has shipped.

International Orders

For international orders, customers are responsible for any applicable customs duties, tariffs, taxes, VAT, import fees, or other charges imposed by the destination country.

These charges are not included in the purchase price and are determined by the applicable customs authorities.

Questions About Your Shipment

If you have questions regarding your order, tracking information, or delivery, please contact LogosGear Customer Service.

We appreciate your business and thank you for choosing LogosGear.

​

​

RETURN & REFUND POLICY

Thank you for shopping with LogosGear. We appreciate your business and want you to be completely satisfied with your purchase. Please review the following return and refund policy before submitting a return request.

Return Window

Return requests must be submitted within 14 days of the order’s fulfillment date.

Returns requested after the 14-day return period may not be accepted.

Return Conditions

To be eligible for a return, merchandise must:

• Be unworn, unused, and unwashed

• Be in the same condition in which it was received

• Be free from stains, odors, damage, or signs of wear

• Include original packaging and tags, if applicable

Items that do not meet these conditions may be denied a refund.

How to Start a Return

All returns must first be submitted through the LogosGear Returns Center.

Please enter the requested order information and follow the instructions provided through the return portal.

Do not send merchandise back before your return request has been approved. Return instructions and the appropriate return address will be provided after approval.

​​

​

Return Shipping

For standard returns, the customer is responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is the result of an error by LogosGear.

If you received an incorrect, damaged, or defective item, please submit the issue through our Returns Center. Once verified, LogosGear will provide appropriate return or replacement instructions and will be responsible for reasonable return shipping costs when a return is required. We recommend retaining your return shipping receipt and tracking information until your return has been completed.

Refunds

Once your returned merchandise is received, it will be inspected to confirm that it meets our return requirements.

We will notify you when your return has been approved or rejected.

If approved, your refund will be issued to the original payment method. Original shipping charges are not refundable unless the return resulted from an error by LogosGear.

After a refund is issued, please allow approximately 3–5 business days for the credit to appear in your account. Processing times may vary depending on your bank, credit card company, or payment provider.

Exchanges

LogosGear does not offer general direct exchanges for changes in size, color, or style.

If you would like a different size, color, or style, please return the eligible item for a refund and place a new order for the item you prefer.

If your merchandise arrived damaged, defective, or incorrect, please submit a request through the LogosGear Returns Center so we can make it right.

Replacement merchandise is subject to availability.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, submit a request through our Returns Center and include photographs when requested.

Once the issue is verified, LogosGear will provide instructions for a replacement or refund, as appropriate.

Late or Missing Refunds

If you have received confirmation that your refund was issued but have not yet received the funds:

1. Check your bank or credit card account again.

2. Contact your credit card company or payment provider, as processing times can vary.

3. Contact your financial institution if necessary.

If you have completed these steps and still have not received your refund, please contact LogosGear Customer Service for assistance.

Contact Us

If you have questions regarding a return, refund, or your order, please contact us through our Customer Service page.

We value your business and will do our best to make your return experience clear, fair, and efficient.